Frequently Asked Questions
Everything you need to know about your Ruko electronics experience.
What kind of warranty comes with Ruko electronics?
All Ruko products are covered by a standard 12-month manufacturer warranty that protects against hardware defects and technical malfunctions.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery.
What is your return policy for opened electronics?
We offer a 30-day return window. If the item is opened but in original condition with all packaging, a full refund will be issued. Restocking fees may apply for missing accessories.
Are Ruko devices compatible with international voltage standards?
Most of our electronic devices support universal voltage (110V-240V). However, we recommend checking the specific product specifications page before your purchase.
How can I track my package after it ships?
Once your order is processed, you will receive an automated email containing a tracking number and a link to our carrier's real-time tracking portal.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm and Klarna.